1. When will my payment come out?
Your first months payment is due on purchase. After you receive your first monthly box, your next payment will be processed on the 1st of the following shipping month.
For example if you order your first box on February 25th you will be billed straight away and your subscription box will ship out around the 15th of March. The next payment would then be processed on May 1st and your box would ship out around May 15th.
2. When will my box be shipped?
Your box will be shipped out on or around the 15th of the following months: January, March, May, July, September, & November
3. Are the items in the box returnable or exchangeable?
Unfortunately no, the items in the box are purchased specifically for your box and cannot be returned or exchanged.
4. Is there a commitment or can I cancel anytime?
No commitment. If you need to cancel your subscription please log into your account and cancel or you can contact us at email@example.com.
Cancellation requests must be received 14 days before the next billing date (1st of the following shipping month) or you will be charged for the next box.
5. If you have any other questions please shoot us an email at firstname.lastname@example.org. We are here for you and would love to connect with you.